WE’RE HERE TO SUPPORT OUR CLIENTS DURING THE COVID-19 PANDEMIC
The health and well-being of you and your family are our top priority. Due to the recent progression of COVID‑19, we at G.A. Farrell & Associates Limited, are taking all steps necessary to minimize exposure and the spreading of the virus while ensuring that your customer service needs are met.
Please note that our services are available to you anytime and from anywhere through different convenient mediums. You can request a valuation or submit documents via:
- Our website – www.gafarrell.com or
- Our Facebook page - GA Farrell and Associates Ltd or
- E-mail at firstname.lastname@example.org
We have also made it easy for you to pay deposits or final payments through our on-line payment service which is available to you from the convenience of your home or office. In addition, you do have the option of paying via our portable Linx machine or via credit card over the telephone.
We advise that delivery of reports is an optional service we also offer at no additional charge to you.
Our offices, located in Chaguanas, Arima, San Fernando, Tobago and Port-of-Spain, remain open for business until further notice. If it is necessary for you to visit our offices, we do ask that you use hand-sanitizers provided upon entry.
As the situation continues to evolve, we’re closely following the most up-to-date guidelines from the Ministry of Health and also the World Health Organization (WHO) and implementing their recommendations throughout our workspaces.
Minimizing the spread of germs is one of the most important preventative measures we can take. Therefore, we have implemented new cleaning procedures throughout all offices, to ensure that when you do receive any documents from us, including valuation reports, you can rest assured all precautions have been taken to safeguard you and your loved ones from the risk of infection.
We’re also actively educating our employees on the preventative measures provided by the relevant authorities. We are encouraging our employees to stay home, when ill, to help contain the spread of COVID-19.
Our Valuation staff have also been given clear directives to follow all necessary protocols when visiting client locations for inspections, including the singular use of gloves and application of vigilant hand hygiene, i.e. use of hand sanitizers and proper hand-washing techniques.
As we keenly monitor updates regarding this global pandemic, we continue to stand by our service philosophy which states:
“We are not a Valuation Firm with Great Customer Service. We are a Great Customer Service Firm that happens to be in the Valuation Business.”
We ask that as a community we all remain vigilant and hold true to the tenet of being our brother’s keeper.
Thank you for being part of the G.A. Farrell & Associates family.
Derek de Gannes